Gift box with every order

Customer Service

Please call or email if you have any questions:

Phone: (303) 377-2007 Monday through Saturday, 10:00am - 6:00pm MST
Email: customerservice@johnatencio.com


RETURN POLICY
Returns are  accepted within 15 days from date of purchase, merchandise must be in original saleable condition and accompanied by a sales receipt. Altered products are non-refundable. You may also return your order at any John Atencio Boutique Stores. Refunds will be made in the method of original payment.

SHIPPING INFORMATION
In-stock orders placed Monday through Friday will be shipped within 3 days from time of purchase. Orders placed on weekends and holidays will be processed the following first business day.  Rings requiring sizing will take additional days to ship.

The following is a table of our shipping options and charges:

FedEx 2-Day 2 Business Day FREE
FedEx Standard Overnight Next Business Afternoon  $10
FedEx Priority Overnight Next Business Morning  $15


Restrictions
• Items ordered together may not be shipped together
• All orders require a street address.  Orders cannot be made to PO Boxes.
• Each shipment requires a signature at the time of delivery.



INTERNATIONAL ORDERS
International orders are not accepted online at this time.



PLEASE NOTE: Jewelry items may appear larger or smaller than actual size due to photographic techniques.

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